ACCOUNT DELETION
Delete Your Dealora Account
You can delete your Dealora account and its data at any time, in the app or by sending us a request.
Delete your account in the app
The fastest way. Your account is deleted immediately.
- 1Open the Dealora app and sign in.
- 2Go to the Profile tab and tap Profile Details.
- 3Tap Delete Account and confirm.
Request deletion without the app
If you no longer have the app installed, email us from the email address on your account, or include your registered mobile number so we can find it.
- 1Send an email to info@greewebsolutions.com with the subject “Dealora account deletion request”.
- 2Include your registered mobile number and the name on the account.
- 3We may ask you to confirm the request to protect your account, then delete the account within 30 days and confirm by email.
What is deleted
- Your profile: mobile number, name, email address and password
- Scratch-card rewards linked to your account
- Your Dealora Coins balance and coin history
- Your daily streak progress and your referral code
Coins have no cash value, so no balance is paid out when an account is deleted.
What is kept
- If a friend joined with your referral code before you deleted your account, their account and the coins they received are not affected.
- Data processed by Google (AdMob, Firebase, Google Play) and Meta Audience Network under their own policies is handled by those providers. You can reset your advertising ID in your Android settings.
- We may keep limited information where the law requires it, for example to resolve disputes or prevent fraud, and only for as long as needed.
Signing out or uninstalling the app does not delete your account. For more details, see our Privacy Policy. Dealora is operated by Gree Web Solutions.